Check the meanings of the following words and expressions:
clinical errors
scarce
pertinent data
1. Where was the symposium held in which Matt listened intently to Ms. Beatrice’s lecture? A. in the United States B. in Taiwan C. in Japan
2. What has led to the establishment of health care systems worldwide? A. efforts to ensure quality health care and patient safety
B. mortality/failure to rescue, length of stay （LOS）, infection rates, pressure ulcers, falls, post-surgery complications, patient satisfaction, model of care and nursing consideration
C. regarding the adverse impact of nursing shortages on health care in the United States
3. Who is indispensable in significantly reducing the likelihood of clinical errors? A. hospital administrators
B. physicians
C. nurses
4. What are linked to higher mortality rates?
A. nurse-patient ratios B. quality health care and patient safety C. mortality/failure to rescue, length of stay （LOS）, infection rates, pressure ulcers, falls, post-surgery complications, patient satisfaction, model of care and nursing considerations
5. What threaten quality care and patient safety?
A. shortages in physicians
B. shortages in hospital administrators
C. shortages in nursing personnel
Score =
Post-Listening Exercise
Write a letter to request information (資訊請求信函) by including the following contents:
1. Explaining why contact was made to request
information 解釋請求資訊的目地
2. Summarizing one’s academic or professional
experiences 說明學術專業經驗
Refer to additional examples of correspondence at http://www.chineseowl.idv.tw/html/correspondence/
